FAQs

Thanks for your interest in our dance studio!  This page has some important details that you should know before registering your student online.  If you have some questions after reading this page, be sure to email us at info@quantumdance.ca  We'd love to help!

Important Details

Opt In To Emails

All of our communication is done by email.  It is very important that you opt into receiving emails in your online account.  Just sign into your online account, and head over the the EDIT ACCOUNT CONACT INFO to the select the box that says **Yes, send me emails related to my account payments, class confirmations, class reminders, cancelled classes.**

Holidays

Each year we take two weeks off near the end of December and a week off for Spring Break.  There are also no classes on statutory holidays.  Monthly payments are the same no matter how many classes there are in each month.

Summer Deals

Not looking to commit for a full season of dance? We offer great deals on dance classes in the summer time. 

Payment Types

At this time we only accept Visa and Mastercard for online purchases and automatic monthly payments.  Registration must be done by the student's guardian online here. This is to ensure there is no mix up in class selections and acceptance of policies, terms, conditions, and waivers.  There are no refunds for registration fees. 

Monthly Payments

Our monthly payments are fees that go towards supporting a variety of services like costumes, picture day, recital video and tuition.  These payments can only be stopped if a request to withdraw from a class(es) is made before the seasonal withdrawal date of October 31, 2022.  After the withdrawal date has passed, we start putting things into place like ordering recital costumes, recital dances, and picture day.  These tasks require advanced planning and costs which is why your monthly payment fees will be collected until the final payment on June 1, 2023 has been processed.  There are no refunds once a payment has been processed.

Withdrawal

If a parent needs to cancel their enrollment they must email info@quantumdance.ca before October 31, 2022 to have the remainder of their payments cancelled.  If a withdrawal is received after October 31, 2022 monthly fees will be charged until the last payment on June 1, 2023.  There is a $45.00 cancellation fee for all withdrawals that will be charged to your account.

Dance Recital

Each student who is enrolled in the fall-spring dance season will perform a dance for each class that they are in during the month of May.  The dance recital generally marks the end of the dance season.  New for 2022-23, each family will receive two free dance recital tickets. 

Conduct 

We do our best to provide great dance classes for amazing value.  We expect teachers, office staff, students, and parents to be respectful to one another in all communications and interactions. 

Fall - Spring Season

Our main season generally runs from middle of September until the middle of May.  The last day of classes for the current dance season is May 14, 2022.  The first day of classes for the upcoming 2022-23 Dance will be September 9, 2022 and the last day of classes will be May 13, 2023.  This may fluctuate each season based on the availability of a theatre for the end of year recital. 

Supply Chain Issues

At QDA we aim to offer exceptional value with things like no costume fees or picture fees.  However, these offers may not be available if supplies are not available for us to purchase.   We reserve the right to make any changes to offers or agreements if supplies are not available at a feasible price or available at all.