FAQs
Thanks for your interest in our dance studio! This page has some important details that you should know before registering your student online. If you have some questions after reading this page, be sure to email us at info@quantumdance.ca We'd love to help!
Important Details
Opt In To Emails
All of our communication are done by email. It is very important that you opt into receiving emails in your online account. Just sign into your online account, and head over the the EDIT ACCOUNT CONACT INFO to the select the box that says **Yes, send me emails related to my account payments, class confirmations, class reminders, cancelled classes.**
Holidays & Snow-days
Each year we take two weeks off near the end of December and a week off for Spring Break. There are also no classes on statutory holidays. If roads may become dangerous to travel on we will cancel the classes at 4:00pm during the week or 8:00am on weekends. Monthly payments are the same no matter how many classes there are in each month. However, we do guarantee 30 classes every regular dance season.
Late Payments
Late monthly installments have a grace period of 48 hours to pay the balance owing. After 48 hours a late fee of $20 will be applied to your account. If no payment has been received after 5 days the enrollment will be cancelled until all fees are received. Please note you may lose your spot in the class if your enrollment is cancelled.
Payment Types
& Refunds
We only accept Visa and Mastercard for automatic monthly payments. Registration must be done by the student's guardian online here. This is to ensure there is no mix up in class selections and acceptance of policies, terms, conditions, and waivers, or payment mix ups. There are no refunds for registration fees or a monthly fees that has been processed. There are also no refunds for classes in the summer.
Monthly Payments
Our monthly payments are fees that go towards supporting a variety of services like costumes, picture day, recital video and tuition. These payments can only be stopped if a request to withdraw from a class(es) is made before the seasonal withdrawal date of October 31, 2025. After the withdrawal date has passed, we start putting things into place like ordering recital costumes, recital dances, and picture day. These tasks require advanced planning and costs which is why your monthly payment fees will be collected until the final payment on June 1, 2026 has been processed. There are no refunds once a payment has been processed.
Withdrawal
If a parent needs to cancel their enrollment they must email info@quantumdance.ca before October 31, 2025 to have the remainder of their payments cancelled. If a withdrawal is received after October 31, 2025 monthly fees will be charged until the last payment on June 1, 2026.
Winter Show & Spring Recital
Each student who is enrolled in the fall-spring dance season will perform a dance for each class that they are in two live performance shows. The first show is the Mid-Season Warm Up Recital at the Club Regent Event Centre. The second show is the year end dance recital that takes place in May. The second recital is also at the Club Regent Event Centre and marks the end of the dance season. See RECITAL section on our website for dates
Conduct
We do our best to provide great dance classes for amazing value. We expect teachers, office staff, students, and parents to be respectful to one another in all communications and interactions.
Fall - Spring Season
Our main season generally runs from middle of September until the middle of May. First day of class is September 8, 2025, and the last day of classes for the current dance season is May 24, 2026.
Family
Discount
The 40% off family discount applies to the 2nd 3rd or 4th student(s) taking the lesser amount of hours for a full regular dance season. Does not apply to competitive fees, summer classes or workshops.